Drop Hoops
30 day Warranty on every piece
FREE shipping to Australia, NZ and UK
Introducing our Drop Hoops - the perfect accessory for any occasion! These long and lovely oval-shaped hoop earrings are so light, you'll forget you're even wearing them. And with a cool clasp, they delicately dangle beside your cheek, drawing attention to your beautiful features.
These hoops are available in 14k gold fill and 925 Italian Sterling Silver, making them hypoallergenic and waterproof. So go ahead and wear them every day without worry. Bixby and Co. Jewellery - bringing a little bit of wearable sunshine into your life.
Warranty and Jewellery Care
Bixby and Co Jewellery is made to last with careful handling, but if you have any breakages, damage or defects on arrival or within 30 days of purchase we’ll replace it for you!
Earrings can’t be exchanged due to hygiene regulations.
Designed in Sydney, Australia and using high quality recycled materials. We want to help you maintain your jewellery to ensure longevity.
For more information, please refer to our Wear and care page here. For details of our warranty and returns or exchanges please refer to the Warranty page
Shipping Information
FREE Australia and New Zealand wide standard shipping.
Express shipping $9.99
Free International shipping for orders over $150.
For more information please refer to our Shipping policy
FAQs
How do you ship my jewels?
- and what are the costs?
We offer FREE standard tracked Australia Post shipping Australia wide, or you can pay a little extra for Express shipping ($9.99)
We use tracked Couriers Please to send worldwide - this is FREE on orders over $150 AUD
For more information please refer to our Shipping policy here
What are the pieces made from?
Recycled gold, silver, other metals, and glass are sourced and used in our pieces. Our gold treasures are made from 14/18k gold fill, which is when gold is bonded under extreme heat to the base metal. We use silver as base for earrings and brass for heavier pieces like bangles. There is no nickel in anything we make.
Returns and Exchanges
We have a 30 day refund or exchange warranty covering damage and breakage caused by manufacturing issues.
Please kindly note we do not currently offer refunds for a change of mind, however understand that not every item is right for you upon arrival. We offer exchanges and/or credit notes with a one year expiry in this instance, when your purchase is returned to us undamaged in original packaging.
This excludes earrings, as we can not accept a return because of hygiene regulations. So please choose carefully.
If an item is damaged or faulty please contact us for a resolution within the 30 day warranty period.
For more information please look over our Returns and refunds here
Get in touch
Get in touch with us to discuss any questions you have, or to initiate a return or exchange ☺️
All our treasures are packaged and posted in our adorable, recyclable signature packaging.